Safe Gaming Policy

At Livescore CZ Responsible Gaming — Keep the fun, keep the control

Gaming should be a source of enjoyment — not stress or harm. Livescore CZ believes responsible play is not just a policy; it is our genuine commitment to your wellbeing.

18+ Adults Only
24/7 Support Services
5 Protection Tools
Free Support & Guidance

Responsible Gaming Key Tools

Livescore CZ provides a range of powerful tools to help you stay in control of your gaming.

Deposit Limit Setting

Set how much BDT you want to deposit daily, weekly, or monthly — and once that limit is in place, it cannot be exceeded. It's the most effective way to protect your budget.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, Livescore CZ will automatically remind you or help you end the session.

Reality Check

You will receive notifications at regular intervals showing how long you have been playing. These simple reminders keep you aware of your current session and help prevent excessive play.

Cooling-Off Period

If you feel you need a break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time, placing bets or making deposits will not be possible.

Self-Exclusion

If you need a longer break, you can opt for full self-exclusion ranging from 6 months to 5 years. During this time, your account will be completely inactive.

Bet Limit Controls

Set your own maximum wager amount for a given period. This limit protects your financial wellbeing and prevents significant losses.

What is responsible gaming and why does it matter?

Responsible gaming means keeping gaming a controlled, enjoyable leisure activity — where you make the decisions, not the game. At Livescore CZ, responsible gaming is not just a policy; it is a core value at the heart of everything we do.

Online gaming and Sports Betting are a popular form of entertainment for many people. However, without proper boundaries, they can become a source of financial and emotional stress. Livescore CZ believes every player has the right to be protected, and providing that protection is our responsibility.

The number of online gaming users in Bangladesh is growing rapidly. A large portion of the younger generation now plays games and places bets on smartphones. In this context, Livescore CZ believes it is essential to empower every user with the right information and tools to make informed choices.

Remember: gaming is entertainment, not a source of income. Always play with an amount of BDT you can afford to lose without it affecting your daily life.

Signs of Problem Gambling

Problem gaming can often go unnoticed until it becomes serious. If you recognise any of the following signs in yourself, it is time to take action:

  • Repeatedly placing larger bets to recover lost money ("chasing losses").
  • You are unable to stop gaming even when asked or when you try on your own.
  • Prioritizing gaming over family, friends, or work.
  • Borrowing money or dipping into savings to fund gaming.
  • Hiding gaming activity or lying to family about it.
  • Feeling restless, irritable, or anxious when not playing.
  • Feeling the urge to bet more and more in hopes of a big win.

If any of the above signs apply to you, please contact Livescore CZ support immediately or seek advice from a mental health professional near you.

The Golden Rules of Safe Gaming

For responsible play at Livescore CZ, we recommend following these core principles:

  • Play for fun, not for income.
  • Set a budget before you play and stick to it.
  • Never chase your losses by placing bigger bets to win back what you've lost.
  • Avoid gaming after consuming alcohol or drugs.
  • Take regular breaks during gaming sessions and make time for family.
  • Never bet with borrowed money or by leaving bills unpaid.
  • Review your gaming habits from time to time.
  • Don't hesitate to ask for help when you need it — it's not a sign of weakness.

All limit-setting tools on Livescore CZ are completely free and can be accessed at any time from your account settings.

How do I set a limit?

Setting limits on Livescore CZ is straightforward. Here is a step-by-step walkthrough:

1
Log in to your account Log in to your Livescore CZ account and click the profile icon in the top-right corner.
2
Go to the "Responsible Gaming" section From the account settings menu, select the "Responsible Gaming" option.
3
Choose your preferred limit type Choose whichever suits your needs — deposit limit, betting limit, session time, or cooling-off period.
4
Set your amount and duration Set your preferred limit amount and the duration for which it will apply.
5
Confirm Confirm your limit. Decreases take effect immediately; increases require a 24-hour waiting period.

Decreasing a limit takes effect immediately. To increase a limit, a 24-hour waiting period applies — this is an intentional protective measure.

Limit Type & Duration

Livescore CZ offers a variety of limit-setting options. See the full list of available choices below:

Limit Type Applicable duration Effective Date To change
Daily Deposit Limit 24 hours Instant 24-hour break
Weekly Deposit Limit 7 days Instant 7-day break
Monthly Deposit Limit 30 days Instant 30-day break
Session Time Limit Per session Instant 24-hour break
Cooling-Off Period 1–6 weeks Instant Upon expiry
Self-Exclusion 6 months – 5 years Instant Upon expiry

About Self-Exclusion

If you feel gaming is having a negative impact on your life, self-exclusion is the most effective step you can take. When you self-exclude on Livescore CZ:

  • The account is permanently deactivated.
  • You will no longer receive any promotional emails or notifications.
  • Your account balance remains secure and can be retrieved once the period ends.
  • Exclusion cannot be lifted before the period ends.
  • Contact support or use your account settings to set up self-exclusion.

Protection of Minors

Livescore CZ strictly allows only users aged 18 and above to access the platform. Age is verified during registration, and ID may be requested if there is any doubt.

Our advice to parents: if your child spends time online, use parental control software. Never share your account credentials with anyone, and do not leave your device unattended while logged in.

Age Verification Mandatory KYC verification upon registration.
Account Closure Providing a false age results in permanent account closure.
Family Protection Dedicated support for parents and guardians.
Suspicious Activity Immediate action on any unusual activity.

Mental Health & Support

Gaming addiction is a real mental health condition. There is no shame in it — with the right support, recovery is entirely possible. Livescore CZ always encourages anyone who needs help to take action promptly.

If you or someone you know may be struggling with a gaming addiction, please speak with a mental health professional. The Livescore CZ support team is also available seven days a week and ready to help.

Responsible Gaming Addiction Risk

When gaming causes distress rather than enjoyment, that is a clear warning sign.

Need Help?

The Livescore CZ support team is available 24 hours a day, 7 days a week.

Email Support
Log in to your account Create a New Account

Quick Links


Urgent Alert

If you feel that gaming is affecting your financial or mental health, contact support immediately.

About Responsible Gaming FAQ

The most frequently asked questions from our users about responsible gaming.

Decreasing a limit takes effect immediately. However, to increase a limit, a mandatory waiting period applies — 24 hours for daily limits, 7 days for weekly, and 30 days for monthly. This safeguard protects you from making impulsive decisions that could cause harm.

Yes, your account balance remains fully secure during self-exclusion. Once the exclusion period ends, you will be able to access your account and make withdrawals. No transactions are possible while the exclusion is active.

A cooling-off period is a short-term break (1 day to 6 weeks) that lets you step away from betting temporarily. Self-exclusion is a long-term commitment (6 months to 5 years) intended for cases of serious addiction. Once self-exclusion begins, it cannot be cancelled before the period expires.

Please contact Livescore CZ support directly. If there are concerns that a minor is accessing the platform, we will investigate and take appropriate action. If an adult appears to be struggling with addiction, speak openly with them and encourage professional support.

Yes, completely free. All of Livescore CZ's responsible gaming tools — deposit limits, session time, cooling-off, and self-exclusion — are available at no cost directly from your account settings.

The first step is acknowledging the problem. From there, set up self-exclusion on your account and let someone close to you know. Speak with a mental health professional. The Livescore CZ support team is always ready to point you in the right direction.

Play Safe, Enjoy within your limits!

Responsible gaming at Livescore CZ is more than a policy — it is our commitment to every player. Start today and stay safe.

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